Process Mapping | Our Services

A business process is a set of tasks performed to achieve a goal or outcome. However, these steps are often repeated and they may not be standardized, which can cause bottlenecks, duplication of effort, gaps in communication, and other inefficiencies in your business. Process mapping helps fix this.

As a visual representation of your company’s processes and work flow, a process map helps reveal areas that can be improved and streamlined. Although a process map is similar to a journey map, there is an important distinction: A process map isolates individual components of a larger business function, but a journey map only follows an individual’s work flow.